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Privacy Policy (PDPA Notice)

1. Introduction

  • Welcome to TITAN INNOVATION. We value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
  • By interacting with our platform, you explicitly consent to the processing of your Personal Data as described in this Notice.

2. Collection of Personal Data

  • Identity & Contact Data: We collect information you voluntarily provide, including your name, company name, email address, and phone number.
  • Technical Data: We automatically collect data regarding your interaction with our platform, such as IP address, browser type, operating system, and login data.

3. Purpose of Processing

  • Performance of Contract: To process rentals, sales, deliveries, and payments.
  • Service Improvement: To manage our relationship with you, including customer support and troubleshooting.
  • Marketing (Notice & Choice): To send you promotional materials regarding our machinery and services. You may opt-out of receiving these communications at any time.
  • Legal Compliance: To comply with tax, accounting, and other statutory requirements in Malaysia.

4. Disclosure of Personal Data

  • We do not sell your Personal Data. We may disclose your data to third parties under strict confidentiality, including:
  • Service Providers: Logistics partners, payment processors, and IT support providers.
  • Legal Authorities: When required by law, court order, or to protect our rights or property.

5. Data Security and Retention

  • Security Measures: We implement robust technical and organizational measures to safeguard your data against unauthorized access, misuse, or alteration, in compliance with the PDPA Security Principle.
  • Retention: We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

  • Under the PDPA, you have the right to request access to and correction of your Personal Data held by us.
  • You may withdraw your consent for the processing of your data (subject to legal or contractual restrictions) by contacting us.
  • You have the right to opt-out of direct marketing communications at any time.

7. Cookies & Amendments

  • Cookies: Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings.
  • Changes: Titan Innovation reserves the right to amend this policy. Continued use of our platform signifies your acceptance of the revised terms.